There are three easy ways to cancel.
1️⃣ Simply go to the home dashboard, then click your film page....
Then click EDIT SETTINGS...
Last, click DEACTIVATE.
After deactivating, make sure your subscription status says EXPIRED. ⬇️
2️⃣ The second way to cancel is to simply email subscriptions@slated.com and tell us you want to cancel your subscription. We'll reply back confirming the cancellation.
3️⃣ The third way is to contact customer support chat. Simply click the blue chat bubble at the bottom of any Slated web page and start a conversation with our customer support team. They'll be happy to assist!
Once your subscription is cancelled, you'll also receive an email with the subject line "Marketplace Access Subscription cancelled for [Your Project]." This email confirms the cancellation of your subscription so you have a record. It looks like this. ⬇️
PLEASE NOTE: Because film pages can have multiple admins, disabling your personal profile does not automatically cancel a project subscription. Please refer to the guide above to cancel any Marketplace Access subscription. If you have multiple projects subscribed to marketplace access, you will need to cancel each one, or reach out to us specifying which subscriptions you would like cancelled.
Questions about Marketplace Access? Email us anytime at subscriptions@slated.com.